Retrieve an order

Track a funded manufacturing order from payment to shipment.

GET /v1/orders/{id}

GET/v1/orders/{id}

Use cart.order_id or the data.id from an order.* webhook, not a cart ID or Stripe session ID. Live manufacturing orders exist after payment is recorded. Hosted/Connect simulator orders use test_order_… IDs; these and prepaid sandbox orders return mode: "test" and simulated: true and never print or ship.

Order status response

{
  "id": "00000000-0000-4000-a000-000000000042",
  "cart_id": "cart_aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa",
  "status": "shipped",
  "shipment": {
    "carrier": "Example carrier",
    "tracking_number": "TRACK-1042",
    "tracking_url": "https://shipping.example/track/TRACK-1042"
  },
  "created_at": "2026-10-06T12:10:00.000Z",
  "updated_at": "2026-10-08T15:00:00.000Z",
  "external_ref": "store-order-1042",
  "card_count": 3
}

Field / limit	Description
id / cart_id	Opaque order ID and originating cart ID.
status	paid, in_production, shipped, cancelled or blocked. blocked indicates a manufacturing hold.
shipment	Null when no shipment is attached; otherwise {carrier, tracking_number, tracking_url}. Carrier: up to 80 characters; tracking number: up to 150; tracking_url is HTTPS.
created_at / updated_at	RFC 3339 timestamp strings with timezone; when the manufacturing order was created and last updated.
external_ref / card_count	Your reference string or null, and integer sum of card quantities.

Signed events are the preferred update mechanism. If you reconcile through order GETs, they count toward the normal rate limit. A browser return to your site is not evidence of payment.

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